How can we help you?
Manage your account, understand your reports, or get in touch with our team. We’re here to ensure you make the best vehicle investment decisions.
Understanding Reports
Learn how we calculate TCO, what our "Verdict" means, and how to customize your vehicle data.
View Example Reports →Billing & Credits
Questions about report bundles, subscriptions, or requesting a refund for a failed report.
See Pricing Plans →Account Settings
Need to reset your password, update your email, or manage your organization members?
Go to Account →Frequently Asked Questions
How accurate are the maintenance estimates?
Our AI continuously aggregates hyper-localized market data to ensure accuracy. Instead of relying on generic national averages, we calculate the real cost of ownership based on the specific labor rates, fuel prices, and climate conditions in your region.
Can I edit a report after I generate it?
No. Once a report is generated, it creates a permanent snapshot of that specific vehicle's financial data at that moment in time. To change vehicle details or financial settings, please generate a new report.
What happens if a report fails to generate?
If our system encounters an error while building your report, the credit will be automatically returned to your account balance instantly. You do not need to contact support for this.
Do you offer refunds?
We do not offer refunds on report credits or subscriptions. However, as noted above, any failed report generation will automatically credit your account so you can try again.
Still need help?
Our support team typically responds to all inquiries within one business day.